Refund and Returns Policy


Damaged/defective product

A free replacement or a refund will be offered if the problem is reported to the Printify.me support email indicated in your order confirmation email within 30 days of product delivery, along with the required photo proof. 

Returns/exchanges

Since products are only printed once ordered, returns and exchanges are not supported.

If an order is being returned to sender/lost in transit, and an invalid address was provided, a refund of the product price only will be issued.

Need help?

Contact us at Printify.me support email indicated in your order confirmation email for questions related to refunds and returns.